Flexinova is a Fuel, Retail and QSR software specialist in Southern Africa with over 27 years of experience and collaboration with South Africa’s leading fuel retailers and integration partners.
Here are a few points that make Flexinova the right partner:
Our suite of software products offers full capabilities for managing the fuel, retail and QSR environments at modern fuelling stations. Being modular systems, our solutions are equally capable of running in general retail stores or restaurants with no fuel presence. We have a long-standing history, vast expertise, an established track record and a pre-existing customer base. We are recognised as a leader in South Africa’s fuelling industry segment, and our solution competes with leading international suppliers at a highly competitive price.
Experience - Over 27 years of experience collaborating with South Africa's leading fuel retailers and integration partners.
Rugged - Developed with quick turnaround and attention to detail based on mature and challenging South African market requirements.
Future-proof - Powered by the FlexiAppServer®, a cutting-edge common retail platform designed for integrations and modularity, ensuring our systems can last and evolve with changing business needs.
Worth - World-class technology that provides superior capabilities at a highly competitive price.
Versatile - Capable of managing the modern fuelling station, combining Shop, Fuel and QSR into a unified customer experience.
Flexinova specialises in providing bespoke software services to our customers, and we ensure that our products are kept up-to-date with a minimum of three maintenance release cycles throughout each year.
We guarantee that our software systems will continue to evolve in line with technology and remain compatible with new versions of operating systems. To further our commitment to innovation, we continually invest in ongoing research and development, which keeps software at the forefront of the market in terms of its capabilities and value for our customers.
Flexinova offers a comprehensive suite of operational services in the Southern African market with the help of our support, implementation, projects and hardware partners. Where the same level of operational services needs to be provided for our customers outside of the Southern African market, Flexinova offers a comprehensive specialised training programme aimed at enabling international support partners to offer such services on Flexinova’s behalf.
Flexinova has a comprehensive process for training and certifying support partners to ensure they have the necessary skills and technical knowledge to provide services for our products. This process involves extensive technical training and accreditation and is designed to cover all the skillsets and requirements needed to manage the operations support. To ensure that our certified service providers are kept up-to-date with any changes in technology and software, our support partners are engaged in ongoing annual re-certification and training programs. This ensures that our customers always receive the highest quality of support for our products.
Flexinova is continuously improving all existing software products by means of continuous functional and performance improvements, technology alignments and new capabilities. Our standard three annual maintenance release cycles are a testament to our ongoing roadmap commitment. In addition to the maintenance of the existing product stack, Flexinova is continuously investing in new product development.
For the year 2023, Flexinova has embarked on the following two new products:
Back Office System
The Back Office System is at the top of our roadmap priorities, and teams are fully dedicated to completing the first version of the back-office system by late 2023. Currently, we are fully integrated with the BCX WinBranch Back Office System (as we are the original author of WinBranch BOS) currently deployed across many sites in South Africa. We have previously integrated with the Eurodata solution and we remain committed to our customers who require our systems to be integrated with customers specific choice of BOS or HOS solutions.
Self-Service Terminal
A Self-Service Terminal (SST), is also included in our future roadmap and is planned for the late 2023. The development of self-service-terminals will enable our customers’ additional touch points within the store with a full integration with the existing EFT, POS, BOS and HOS systems.
